+44 (0)20 4620 3200

Contact

Who to contact, for what.

We are a home-based UK team with a registered office in London, working with clients and integrators worldwide. Choose the route that fits, and your message reaches the right person first time.

Hours
09:00–18:00 UK time, Monday to Friday
Telephone
+44 (0)20 4620 3200
Email
enquiries@qvccs.com

Six routes in

The quickest way to the right person.

  • New enquiry or introduction

    enquiries@qvccs.com
    +44 (0)20 4620 3200

    Tell us what you are trying to achieve and, if someone introduced us, who. We will put you in touch with the right specialist.

  • Existing clients

    QVCCS service portal

    Raise tickets and changes in the service portal through your named delegates. For a P1 out of hours, telephone us: do not rely on a ticket comment.

  • Systems integrators and partners

    enquiries@qvccs.com
    Subject: Partner

    Tell us about the programme, the client's timeline and the skills you need. We will shape a squad from our bench to fit your delivery.

  • Careers

    careers@qvccs.com

    Read the requirements on our Careers page first. We aim to respond to every application within five business days.

  • Security reports

    enquiries@qvccs.com
    Subject: Security

    Found a vulnerability in our website or any QVCCS system? Send enough detail for us to reproduce it. See clause 7 of our terms.

  • Privacy and data requests

    enquiries@qvccs.com
    Subject: Data Protection

    To exercise your rights over personal data we hold, contact us as set out in our privacy policy.

Who to contact, for what A single tile on the left labelled You, with a person icon, fans out to six numbered route tiles. Each route names who is getting in touch and where the message goes: a new enquiry or introduction goes to the enquiries mailbox or telephone; an existing client uses the service portal, with a highlighted note that a P1 out of hours goes by telephone; a systems integrator or partner uses the enquiries mailbox with the subject Partner; careers go to the careers mailbox; a security report uses the enquiries mailbox with the subject Security; and a privacy or data request uses the enquiries mailbox with the subject Data Protection. A strip at the bottom gives UK business hours of 09:00 to 18:00, Monday to Friday, and notes that the practice works by introduction and never adds you to a mailing list. CONTACT Who to contact, for what You ROUTE → WHERE IT GOES 1 New enquiry or introduction Enquiries mailbox or telephone 2 Existing client Service portal P1 out of hours: telephone 3 Systems integrator or partner Enquiries mailbox, subject: Partner 4 Careers Careers mailbox 5 Security report Enquiries mailbox, subject: Security 6 Privacy or data request Enquiries mailbox, subject: Data Protection UK business hours 09:00–18:00, Monday to Friday. We work by introduction and never add you to a mailing list.
Six routes in: new enquiries, clients, partners, careers, security and data requests, each with its own mailbox or channel.
Read this diagram as text

A "You" box with a person icon on the left fans out into six numbered routes, each showing who is getting in touch and, after an arrow, where the message goes.

  1. Route 1: "New enquiry or introduction" goes to "Enquiries mailbox or telephone".
  2. Route 2: "Existing client" goes to "Service portal", with a highlighted note "P1 out of hours: telephone".
  3. Route 3: "Systems integrator or partner" goes to "Enquiries mailbox, subject: Partner".
  4. Route 4: "Careers" goes to "Careers mailbox".
  5. Route 5: "Security report" goes to "Enquiries mailbox, subject: Security".
  6. Route 6: "Privacy or data request" goes to "Enquiries mailbox, subject: Data Protection".
  7. A strip at the bottom reads: "UK business hours 09:00–18:00, Monday to Friday. We work by introduction and never add you to a mailing list."

How we engage

We work by introduction, never by marketing.

We never contact people who have not asked to hear from us, except after a warm introduction that you expected. Contacting us never adds you to a mailing list, a newsletter or a sales campaign, because we do not run any. We use your details only to deal with what you contacted us about. Read our commitment.

Company details

Quo Vadis CCS Limited
Savoy House
Savoy Circus
London
W3 7DA
United Kingdom

Registered office. Our team works from home across the UK.

Registered in England and Wales, company number 14685379.

Dave Tidwell, Managing Director, on LinkedIn

Our pledge to systems integrators

The question every integrator asks before bringing in a specialist is whether that specialist will ever go round them to their client. Our answer is no, and we put it in writing.

  • We never go round youWe never approach a client you brought us to, and we never take work from them except through you, unless you agree in writing.
  • You stay partner of recordYour client relationship, your commercial terms and your account stay yours, during the programme and after it.
  • Your paper, your brandWe work under your contract and, where you prefer, under your brand, in your templates, tools and governance.
  • We cannot take the subscriptionQVCCS is a Genesys referral partner, not a reseller. There is no route for your client's Genesys Cloud subscription to move to us.

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